Withdrawing Funds Back to Your Wallet
Head to the cashier, switch to the withdrawal tab, and pick the same channel you used to deposit — matching the method keeps processing smooth and helps us verify the transaction quickly. Enter the amount you want to move out, complete any on-screen confirmation step, and we process the request. Withdrawals go through an internal check before funds leave our system; this
is standard practice to protect your account from unauthorised movement. We aim to process requests without unnecessary delay, though final arrival time depends on your wallet or bank.
- Go to withdrawal tab — Inside the cashier, switch from deposit to withdrawal and confirm your registered payout method.
- Enter the amount — Type the amount you want to withdraw — check the minimum shown on screen before confirming.
- Complete verification step — You may be asked to confirm via OTP or re-enter your account PIN as a security check.
- Funds dispatched — Once our internal check clears, the amount moves to your Touch 'n Go eWallet, Boost or bank account.